SHIPPING POLICY
Free Worldwide Delivery
At Footxo, we believe in simplicity and customer satisfaction. That’s why we offer completely free delivery on all orders, no matter the order amount or destination.
No minimum spend, no hidden fees—just free and hassle-free shipping, every time you shop with us.
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Delivery Times
Every Footxo order is prepared just for you. Production and dispatch usually take 1–3 weeks, then free tracked delivery usually takes 1–2 weeks, so most orders arrive 2–4 weeks after you order. We email your tracking number as soon as your order ships.
These are estimates; customised items, busy periods and customs checks can take longer.
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Duties and Taxes
For all deliveries outside Europe, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are levied once your package reaches your country.
Footxo does not withhold duties and taxes during the checkout process and cannot predict what your potential duties will be.
When such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred.
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Something wrong with your order?
If your order is late, the wrong size, damaged or not what you expected, tell us and we'll fix it. Use our Resolution Center or WhatsApp us at +92 309 8598628. Please contact us before your bank — we can usually sort it out much faster.
